NOTE: If you are looking for our policies around orders, shipping or have general questions please visit our FAQ page.
Who we are
By using this Site, you represent that you are at least the age of majority in your state, province and country of residence.
What personal data we collect and why we collect it
When you engage with activities on our Site, we may ask you for certain information referred to on this Site as “Personal Information,” which includes information that pertains to your identity. Such actions include making a making a purchase; signing up for our newsletter; entering a contest, sweepstakes or giveaway; creating an account on our site; filling out a survey, and submitting a contact form.
Personal information we collect includes:
Name, Email, Telephone Number and Shipping, Billing address
We do not collect:
Payment information (which is processed through Stripe) and passwords (which are fully encrypted).
Additionally, when you make an order on our website, we can access your IP address and anonymized Google Analytics information about how you navigate our site which we may use to make our services better.
We do not knowingly collect personal information online from children under the age of 13. We will remove any information about a child under the age of 13 if we become aware of it.
Management of your personal data
Retention of your personal data:
Personal data is retained securely and indefinitely, and you may request that we delete your data at any time.
Managing your personal data:
For users that register on our Site, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.
You have the right to request access to your personal data, correction of your personal data if it is incomplete or inaccurate, or deletion or restriction of your personal data, at any time by contacting us at email@example.com.
You can remove your email from our MailChimp mailing list at any point by unsubscribing at the bottom of any email.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
We use third-party companies to help us complete your order, facilitate fulfillment, and advertise and/or market our products. These third-party companies include:
- Mailchimp: email marketing platform
- New Zealand Post: shipping services
- Stripe: payment collection service
- Facebook, Google, and Twitter: advertising services
These companies are given access to some or all of the information you provide us. The companies are restricted from using your information in any manner other than in helping us to target advertising or to deliver or provide you with our products.
How to contact us
If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact us by email at firstname.lastname@example.org